Terms & Conditions

Acceptance of Terms

By creating an account, browsing our service categories, or purchasing any service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.

Our Services

TaxDrone helps individuals and businesses with tax filing and compliance-related tasks, organized across categories such as ITR filing, GST, registrations, and licensing. We facilitate preparation and submission on your behalf, but:

• Final approval and processing of any filing rests with the relevant government authority (e.g. Income Tax Department, GSTN).
• We are not responsible for delays caused by government portals, servers, or third-party systems.
• Service scope, pricing, and turnaround times are as described on the specific category or service page at the time of purchase.

Accounts & Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Your Responsibilities

When using our services, you agree to:

• Provide accurate, complete, and current information and documents for every filing or registration.
• Promptly respond to requests for clarification or additional documents.
• Not use our platform for any unlawful, fraudulent, or misleading purpose.
• Review filings and submissions before final confirmation, where such review is offered.

You remain solely responsible for the accuracy of the financial and personal information you provide. TaxDrone is not liable for errors arising from incorrect or incomplete information supplied by you.

Fees & Payments

Service fees are displayed at the time of purchase and must be paid in full before we begin processing, unless otherwise agreed in writing. Prices may change from time to time, but any change will not affect a service you have already paid for.

Cancellations & Refunds

You may request cancellation before we begin substantive work on your filing, subject to any applicable processing fee already incurred. Once a filing has been submitted to a government portal, it generally cannot be reversed or refunded, as the fee covers work already performed. Refund requests are reviewed on a case-by-case basis.

Intellectual Property

All content on this website — including text, graphics, logos, category illustrations, and software — is the property of TaxDrone or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or redistribute our content without prior written permission.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. While we strive for accuracy and timeliness, we do not guarantee that filings will be error-free, uninterrupted, or accepted without query by any government authority. We make no warranties, express or implied, beyond what is required by applicable law.

Limitation of Liability

To the maximum extent permitted by law, TaxDrone shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services, including penalties or interest levied by tax authorities due to information you provided. Our total liability for any claim shall not exceed the amount you paid for the specific service in question.

Termination

We may suspend or terminate your access to our services if you violate these Terms, provide fraudulent information, or engage in conduct that harms TaxDrone or other users. You may stop using our services at any time, subject to any obligations already incurred (e.g. fees for work in progress).

Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in the location where TaxDrone is registered.

Changes to These Terms

We may revise these Terms from time to time to reflect changes in our services or legal requirements. Continued use of our website or services after an update constitutes acceptance of the revised Terms. The "Last updated" date at the top of this page reflects the most recent revision.